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Front Desk/Access Control Associate - Azzurra (Part-Time)

Action Property Management

Action Property Managementactionpropertymanagement.com

Front Desk/Access Control Associate - Azzurra (Part-Time)

Posted 1 day ago

About the job

Action Property Management is a leading HOA management company serving over 300 communities. We seek a part-time associate for our Azzurra location to deliver exceptional service and handle front desk duties in a professional, friendly manner.

Requirements

  • Over 18 years old
  • 1+ year customer service experience
  • Polished appearance and demeanor
  • Solution-oriented mindset
  • Proactive customer service

Qualifications

  • Hospitality, retail, or dining experience
  • Hospitality management students or grads

Full job description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action seeks a Part-Time Front Desk/Access Control Associate for our Azzurra association located in Los Angeles, California 

Compensation: $20 - $23/hour 

Schedule: Monday-Tuesday: 12:00 AM-8:30 AM  & Thursday- Friday: 11:30 PM – 8:00 AM


What You’ll Do (Job Duties)

  • Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
  • Maintain the appearance of the front desk area, lobby, and main elevators
  • Monitor lobby activity and maintain access control
  • Provide concierge services
  • Complete Daily Activity Report
  • Answer and direct incoming phone calls. Receive and distribute resident parcels.
  • Address resident and guest concerns and questions.
  • Demonstrate a strong understanding of the association's governing documents.

    • Who You Are (Skills/Experience)

  • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
  • At least 1 year of customer service experience.
  • Hospitality, luxury retail, or fine dining experience is preferred.
  • Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach

    • Why Join Action?

    • Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
      • Here are a few perks to joining this amazing team:

    • Comprehensive benefits package for qualifying employees
    • Medical
    • Dental
    • 401k with company match
    • Paid vacation
    • Holidays, including Birthday Holiday
    • Paid sick hours
    • Pet Insurance
    • Values-driven company culture that encourages teamwork and excellence.
    • Dynamic and supportive work environment
    • Access to training and professional development opportunities
    Show full description
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