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Cloud Ops Engineer
INflow Federal
Cloud Ops Engineer
About the job
INflow Federal, founded in 2013, provides cutting-edge defense solutions, emphasizing professional growth, veteran support, and innovative cloud services for government clients.
Requirements
- 2+ years of experience
- Bachelor's in related field or 3+ years IT
- AWS cloud services proficiency
- Troubleshooting skills
- Customer support experience
Qualifications
- Active DoD TS/SCI clearance
- Experience with Linux distributions
- Knowledge of DevOps and Agile
- Strong communication skills
Full job description
Job Overview:
As a Jr Cloud Engineer, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.
Here, your work is more than a job- it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.
Specific Duties and Responsibilities:
- Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
- Respond to and resolve customer issues, providing top-tier technical support and customer service.
- Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
- Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
- Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
- Develop and maintain comprehensive documentation for application support procedures.
Required Skills:
- 2+ years of experience
- Bachelor's Degree in computer science, computer engineering, systems engineering or any related field/major, or 3 additional years of experience in information technology
- Proficiency with AWS cloud services and infrastructure management.
- Exceptional troubleshooting and problem-solving skills.
- Experience in providing customer-focused technical support.
- Knowledge of Linux distributions (e.g., RedHat, CentOS).
- Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
- Excellent communication and collaboration abilities.
Required Clearance
- Active DoD TS/SCI
Other Notes
- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
- If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at 703-594-8601.
- Candidate must have the ability to lift up to 50 lbs.
- Must have willingness to perform duties not listed in the job description as required by INflow and our customer.
Equal Opportunity Employer
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