Senior Automotive Service Advisor | Earn $75K+ | M-F
Ready to Join a Shop Where Great Customer Service Matters?
If you're an experienced Automotive Service Advisor who knows how to build trust, communicate with customers, and keep repairs moving efficiently from estimate to delivery, Promotive wants to meet you.
We're looking for a professional, customer-focused Service Advisor who thrives in a fast-paced environment and takes pride in delivering an exceptional customer experience. If you enjoy helping customers, working alongside talented technicians, and being rewarded for your performance, this is an opportunity worth exploring.
What's In It For You?
- Earn $75,000+ annually
- Hourly pay plus uncapped commission
- Commission based on monthly sales and 60% gross profit
- Monday-Friday schedule — enjoy your weekends
- Handle approximately 5 repair orders per day
- Average Repair Order (ARO): $750
- Weekly sales target of $20,000
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Holidays
- Uniforms Provided
- Modern shop utilizing Tekmetric and Kukui
- Stable team with long-term career opportunities
How to Apply (Important)
We move fast — and so should you.
Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)
After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.
What You'll Do
- Greet customers and create an outstanding first impression
- Perform customer intake and vehicle write-ups
- Prepare and present repair estimates
- Recommend maintenance and needed repairs
- Manage repair orders from start to finish
- Communicate with technicians to ensure efficient workflow
- Keep customers informed throughout the repair process
- Resolve customer concerns professionally and confidently
- Deliver exceptional customer service every step of the way
What We're Looking For
- 3+ years of current or recent automotive Service Advisor experience
- Automotive industry experience is required
- Experience in either a dealership or independent repair shop
- Outstanding customer service and communication skills
- Strong organizational and multitasking abilities
- Comfortable using shop management software
- Ability to resolve customer concerns with professionalism
- Valid driver's license
- Must pass a background check
- Must pass a pre-employment drug screen (random testing program)
Technology You'll Use
- Tekmetric Shop Management System
- Tekmetric Digital Vehicle Inspections (DVI)
- Kukui CRM and customer communication platform
Schedule
Monday-Friday
7:00 AM – 6:00 PM
No weekends.
Benefits
- 401(k) with Company Match
- Paid Time Off
- Paid Holidays
- Uniforms Provided
- Performance-Based Commission
- Long-Term Career Growth
About Us
Promotive is committed to providing honest service, quality repairs, and an exceptional customer experience. We believe our Service Advisors play one of the most important roles in the success of our shop by building relationships, creating trust, and ensuring every customer leaves satisfied.
If you're looking for a shop where your customer service skills are appreciated, your earning potential is performance-driven, and your work truly makes an impact, we'd love to meet you.