Front Desk Medical Receptionist

Front Desk Receptionist.

DUTIES AND RESPONSIBILITIES:

• Welcome patients and visitors as they arrive
• Register and check-in patients
• Answer phone calls from multiple lines as well as send, receive, and distribute materials via fax/email
• Schedule patients and provide general clinic information both in person and over the phone
• Insurance verification and authorization
• Assist therapy staff as needed
• Responsible to open and close office based on business hours
• Ability to work on projects and any other tasks as needed
• Must have experience with customer service, be positive, friendly and energetic. Reliability is a MUST.
• Must be efficient and friendly
• Must be proficient in Microsoft Office
• Other duties as assigned

QUALIFICATIONS:

• Minimum 1-3 year of experience
• Ability to process assigned duties in an efficient and organized manner and meet expectations of the practice
• Close attention to detail
• Ability to work effectively in a fast paced environment
• Ability to identify, research, and resolve problems and discrepancies.

CONFIDENTIALITY:

§ Must at all times maintain strict confidentiality with regard to protected health information, understanding and adhering to HIPAA Privacy and Security Policies and Procedures