Patient Access Coordinator

@ NeighborHealth Corporation
NeighborHealth Corporationneighborhealthcorporation.com

Patient Access Coordinator

East Boston, MA
Posted 2 weeks ago

About the job

NeighborHealth is a major community health center serving Boston, committed to quality care and community well-being. The role focuses on patient access, greeting patients, collecting info, and supporting clinical workflows to ensure smooth patient flow and excellent service.

Requirements

  • Excellent communication skills
  • Customer service experience
  • Data entry accuracy
  • Ability to multitask
  • Bilingual preferred

Qualifications

  • High school diploma or GED
  • Previous healthcare experience
  • Strong interpersonal skills
  • Empathetic demeanor
  • Detail-oriented

Full job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Full time

Department:

Registration

All Locations:

20 Maverick Square – Cradock Building

Position Summary:

Monday-Friday 7:30am-4:30pm

Vision Registration

The Patient Access Coordinator is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information.  Primarily performs all patient access related activities for the health center in support of the delivery of patient care.  This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and data entry of demographic, insurance, and account information.   The goal is to maximize health center revenues while facilitating efficient patient flow within the Clinical Department working within.  This position is generally the front line staff which a patient encounters when coming to the health center and requires a unique skill set to be successful in this role.

Salary: Starting at $20/hr up to $27/hr based on expereince

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

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