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Administrative Assistant for Senior Sales Leader

Tom James Company

Tom James Companytomjamescompany.com

Administrative Assistant for Senior Sales Leader

Posted 3 days ago

About the job

Tom James Company is a global leader in fashion, offering tailored clothing. The role supports senior sales leaders with admin, client service, inventory, and prospecting. In-office position in NYC with some remote flexibility, providing growth and client interaction opportunities.

Requirements

  • Strong communication skills
  • Organizational skills
  • Customer service experience
  • Proficient in Google Suite
  • Two years admin experience

Qualifications

  • Detail-oriented
  • Independent worker
  • Flexibility in tasks
  • Experience with sales environment

Full job description

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our New York, NY office for a Senior Sales Leader. Our position is for 40 hours per week at $26-$30 per hour, based on qualifications. We offer a generous PTO plan, paid holidays, and a 401(k) plan. 

This is a fully in-office position, with work from home capability on a limited occasional basis. 


Responsibilities include:

Inventory Management

  • Maintaining a system for keeping track of all inventory, as well as timelines for orders in process
  • Prepping clothing to be delivered and assuring quality of all arriving inventory
  • Work with CRM and order system to assist with alterations, returns, and delivery of clothing
  • Occasionally attending client appointments with sales professional when extra assistance is needed

    • Client-facing Communication:

    • Providing excellent and timely customer service for any client questions pertaining to their orders and appointments
    • Setting up appointments and managing follow-up reminders
    • Arranging pick-ups and deliveries with clients
    • Problem solving for client issues that come up 

      • Providing administrative support to sales professional

      • Creating efficient processes for communication and organization
      • Coordinating daily schedule of both client and intraoffice meetings
      • Interface with factories, home office, and outside vendors on a regular basis
      • Assist with payments and order entry
      • Helping to keep selling materials, such as fabrics, organized
      • Assist with wardrobe coordination for clients on occasion
      • Some personal assistance on occasional basis

        • Prospecting new clients

        • Using internet and social media, including LinkedIn, Instagram, and Zoom Info for potential client research
        • Entering leads into proprietary system
        • Sending introductory and promotional messages
        • Creating call lists/hot lists for client meetings

          • Maintaining a professional image to interface with high-end clientele


A successful candidate fits the following criteria:

  • Confident, independent worker
  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills and highly detail-oriented
  • Outstanding time management skills
  • Professional customer service skills
  • Familiarity with LinkedIn
  • Proficient with Google Suite, experience with Slack and Asana (or similar task-management tool) preferred
  • A motivated problem solver who is comfortable being flexible in a fast-paced environment
  • Able to bend and lift 30 lbs
  • Comfortable with out-of-office errands
  • Two years administrative experience is preferred.
  • Experience with a sales-oriented environment is a plus!

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